If the event falls within the period up to 1 June, the event organizer will inform you (as soon as possible) of the further course. An alternative date will be chosen or the event will be canceled. In both cases the organizer will handle this with you. If you have not heard from the organization, please contact them yourself or send us an email: email@example.com with your question and which event it relates to.
Contact us through your regular channels. You can do this by email: firstname.lastname@example.org or by telephone during working days (from 09:00 - 17:00) via: 043 - 609 8536. Together we will discuss what is the best solution for your event.
We're sorry to hear you received an error message during the payment process. This may have been caused by a technical issue during the payment process itself, causing a connectivity problem. First check whether the payment was deducted from your account. If not, place a new order. If the payment was deducted from your account but you did not receive your tickets, please contact us.
Did you just place the order? If so, wait a few minutes. It can sometimes take a while for the tickets to be sent by e-mail. If you still don't receive your tickets, don't worry. Our support department can send all purchased tickets by e-mail. Please contact us.
That's unfortunate, but don't worry, we can resolve it for you. Contact us and state your name, e-mail address, and the date you purchased the tickets and we'll send you your ticket (with a unique bar code) by e-mail.
The service costs cover, among other things, the costs of management, support and promotion of the ticket shop. You pay the service costs per order, not per ticket. When buying multiple tickets and / or different types of tickets, you only pay the service fee once.